FAQ
Frequently asked questions
Once you place your order online, you will receive an email confirmation with an Order Number ID.
All orders are final sale - we are unable to process returns at this time.
Order preparation and fulfillment can take anywhere from 7-14* business days depending on if an item is ready-to-ship or a pre-order item.
Depending on the shipping destination, shipping can take anywhere from 1-10* business days.
*These shipping times are estimates, and not guarantees.
**Customer is responsible for Taxes & Duty fees
We ship to Canada and the United States at this time.
Customer is responsible for Taxes & Duty fees.
We do! Select "Local Pick-Up" when checking out; when the item is ready for pick-up, you'll receive an email with the specific details for picking up locally in Ajax, ON.